Frequently Asked Questions
– The UK delivery time is 2 – 5 working days
– The International delivery time is 10 – 14 working days – additional charges may apply.
(Some countries may take longer depending on their individual Customs rules).
– You should receive an email of confirmation. However, if you have not received this please check your spam mail.
– We have a sizing chart on the pictures, also a description within each item’s write up will indicate a smaller fit or an oversized fit, to help you choose.
– Please see our Refunds & Exchanges Policy for further details on how to return any items. Included with your items is a return slip.
– The UltraFlex Online Clothing store operates as a separate business to the UltraFlex Gyms, so as such, anything purchased online would need to be returned in accordance with the Refunds & Exchanges Policy.
– As above, the UltraFlex Online Clothing store operates as a separate business to the UltraFlex Gyms, so as such anything purchased at any of the gyms needs to be returned to that particular gym.
– Once your order is placed, if you need to change your shipping address, we ask that you contact us as soon as you can on email@example.com. We have a very responsive team, so any changes will be made if possible. Once your order has been processed though, we’re afraid changes are not able to be made.
– We accept VISA, Mastercard, AMEX, or you can choose PayPal.
If you have any other questions please contact us using the contact form here Contact or email us on firstname.lastname@example.org.